Customer Service

User-friendly shop

CrossPrint is a user-friendly online store for ink and toner cartridges. We already have many satisfied customers in Switzerland and Germany.

How to order

Shopping at CrossPrint is easy. To find out how to place an order, just click here.

At your service

As our customer, you are our most important asset. Our customer service team therefore aims to minimize any problems that may arise when you buy products from CrossPrint. If you have a question or a problem, please e-mail us. Customer service will reply to your e-mail as soon as possible. You also have the possibility to call our support between 10 am and 3 pm. For instant contact, use our live chat.

Contact us

If you have any questions about our products, your order or our website, please contact us at the e-mail address below. To help us respond as fast as possible, please state your customer number and printer model when you contact customer service.

Frequently Asked Questions

Before contacting customer service, please read through our Frequently Asked Questions. The FAQ section provides answers to the most common questions asked by our customers.

Terms & Conditions

Our general terms of business are set out in the Terms and Conditions section to the right.

Contact info

CrossPrint AG
Schulhausstrasse 9
CH-6052 Hergiswil NW
Switzerland

Phone: +41 41 630 49 39
Fax: +41 41 630 49 37
Identification no: CH-150.3.002.800-5

Customer Service

support@crossprint.ch

Press Info

info@crossprint.ch